12 Month Price Guarantee
At APB Storage, we believe you should know what you're going to pay before you rent and have some peace of mind about what you'll pay afterward. That's why we guarantee that your monthly rental rate won't increase for at least 12 months after you rent your unit.
Know What You'll Pay. At Least for the First 12 Months
At APB Storage, we believe your storage rate shouldn't constantly change just because the market does. That's why we guarantee that your monthly rental rate will stay at the rate you book for at least your first 12 months.
But why does that matter? To understand that, it helps to understand a pricing model that's becoming increasingly common in the self-storage industry: dynamic pricing.
What Is Dynamic Pricing?
Dynamic pricing is a pricing model that uses software to automatically adjust rental rates based on factors such as a facility's current occupancy.
When a facility has more available units, prices may be lowered to attract new renters. As the facility fills up, prices can increase, especially for people who are already renting.
In other words, the price of a storage unit isn't necessarily the price you keep paying. Your monthly rate can change depending on what's happening with the facility's occupancy.
Why Does That Matter?
Imagine you rent a unit today because you find a rate that fits your budget. A few months later, the facility becomes more full and your monthly rate drastically increases.
You haven't changed units. You haven't received anything additional. You're simply paying more because the facility decided it could charge you more.
We don't think that's right.
When you rent a storage unit, you should be able to trust that the price you agreed to won't suddenly change simply because the company sees an opportunity to charge you more.
We believe dynamic pricing puts the company's interests ahead of the customer's. It allows storage operators to continually adjust what they charge based on how much they think they can get from you, not simply what they originally agreed to charge you.
That's not how we want to do business.
What Else Are Storage Companies Doing?
Dynamic pricing isn't the only practice we believe makes storage pricing unnecessarily complicated.
Some operators use pricing strategies that can make it difficult for customers to know what they'll actually pay, including:
-
First-month promotions that make the initial price look much lower than the regular monthly rate.
-
Additional fees that aren't clearly shown until later in the rental process.
-
Online-only discounts that create different pricing depending on how or where you rent.
-
Constant rate increases that make a seemingly affordable unit increasingly expensive over time.
None of this sits well with us.
We believe customers deserve to know what they're paying, why they're paying it, and what they can expect their bill to look like in the future.
You shouldn't have to play games with your storage company just to get a fair price.
Why APB Storage Refuses to Use Dynamic Pricing
We know dynamic pricing is becoming increasingly common in the self-storage industry. We also know there are plenty of arguments for why companies use it.
We don't care. We don't use it.
We're a family-owned business, and we believe the person renting a storage unit is our customer, not a revenue opportunity to be continually squeezed for another few dollars.
We don't believe it's right to advertise one price, get someone moved in, and then gradually increase that price because occupancy went up.
We don't believe a customer who has been loyal to us should be punished simply because our facility becomes more successful.
And we don't believe customers should have to constantly wonder when their next rent increase is coming.
Our customers' interests matter more to us than squeezing every possible dollar out of a rental.
That's a line we're willing to draw, even if it means giving up revenue that another storage company might choose to pursue.
Our 12-Month Price Guarantee
Our commitment to straightforward pricing is why we offer our 12-Month Price Guarantee.
When you rent a storage unit from APB Storage, your monthly rental rate is guaranteed not to increase from the market rate you received when you first rented for at least 12 months from your original first payment date.
That means you know exactly what your monthly rent will be for at least your first year.
No wondering whether your rate will change next month. No watching your bill slowly creep upward. No wondering whether you're suddenly paying more because the facility is getting fuller.
The price you agreed to is the price you'll pay for at least 12 months.
We Believe Storage Pricing Should Be Straightforward
We don't think renting a storage unit should feel like negotiating with a used-car salesman.
You should know what you're renting, what it costs, and what you're agreeing to before you sign up. You shouldn't have to wonder whether the price you're seeing today will be the price you're paying a few months from now.
We're not interested in nickel-and-diming our customers.
We're interested in earning your business by offering a fair price, providing a good experience, and treating people the way we'd want to be treated ourselves.
Dynamic pricing may be good for a company's bottom line. We don't believe it's good for the customer.
That's why APB Storage doesn't use it.
And that's why we put our 12-Month Price Guarantee in writing.
We're a local, family-owned business. We'd rather have customers who trust us and want to stay with us than customers who feel like we're constantly looking for another way to charge them.
That's the APB way.